For some of us, losing data is our worst nightmare. Good news: Shared drives preserve your files. Check out 4 additional features that make shared drives an ideal option for collaborative work.
User Services
User Services provides Help Desk support, computer repair, open computer lab support, technology-use consulting, departmental support and educationally discounted product purchasing.
Google Workspace project page helps you stay up to date on changes
Changes to Google Workspace are underway. The project page is your go-to spot for details on what to expect—offering helpful links and updates to keep you in the loop.
Learn what not to store in Google Drive
True or false: You can store personal files and photos on your UW–Madison Google Drive. Not sure? Check your answer and get a refresher on a few guidelines highlighted in Google Workspace usage policies.
Introducing new portal for DoIT-supported departments needing tech help
Is your department supported by the Division of Information Technology? Check out DoIT’s newest support channels—including a user‑friendly online portal, your hub to submit a variety of support requests.
Jul 2023 BigFix Patch Notes
Next Tuesday, July 25, is our monthly patch day! We will be applying various OS and applications updates to managed computers.
Steps to reduce storage in Google My Drive & shared drives
A 25 GB storage quota was applied this month to UW–Madison Google My Drive and shared drives. If you were over the quota, you received a temporary, larger quota—giving you time to reduce your storage.
Prepare for upcoming Google Workspace storage quotas
Starting Jun 1, storage quotas will be applied to all UW–Madison Google My Drive and Shared drives. Over the default 25 GB quota? Reduce your storage or learn more about the exception request process.
Billing changes due to the AIMS & DoIT unification
Beginning Jul 1, all DoIT contract partners utilizing Departmental Tech Support will be moving to a monthly node rate.
Recording from AIMS/DoIT unification forum now available
For contract partners: Watch the recording and check out resources from the Apr 12 forum.
New option: Move folders from My Drive to shared drives in Google Workspace
Previously, this option was only available for files. Learn more about requirements to move folders—and how file access may change after the move.