In response to changes in Google’s license and storage model, DoIT Productivity and Collaborative Solutions started a multi-year project to reshape the Google Workspace service. See the approved project charter to learn more.
User Services
User Services provides Help Desk support, computer repair, open computer lab support, technology-use consulting, departmental support and educationally discounted product purchasing.
November 2022 BigFix Patch Notes
Next Tuesday (11/15/2022) is our monthly patch day! We will be applying various OS and application updates to managed computers.
Need a Nudge for updating macOS?
Starting Tuesday, October 18, DoIT Departmental Support will begin deploying software called Nudge to Apple computers. We have been testing it internally and will be deploying it in waves over the coming weeks. What does …
October 2022 BigFix Patch Notes
Next Tuesday (10/18/2022) is our monthly patch day! We will be applying various OS and application updates to managed computers.
September 2022 BigFix Patch Notes
Next Tuesday (09/20/2022) is our monthly patch day! We will be applying various OS and application updates to managed computers.
Dimming the light on Silverlight
On Tuesday, 20 September 2022, Departmental Support will begin uninstalling Microsoft Silverlight from managed computers. Microsoft stopped supporting Silverlight in October 2021 and has stopped patching it with security updates. We believe that this will …
Zoom app minimum version update effective Aug 29
All UW–Madison Zoom accounts and individuals attending UW–Madison Zoom hosted meetings are required to use the latest version. Check which version you have and make sure you’re prepared!
Zoom app minimum version update effective Jul 21
All UW–Madison Zoom accounts and individuals attending UW–Madison Zoom hosted meetings will be required to use version 5.10.0 or later. Check your Zoom version to make sure you’re ready!
Tips for using Box File Request—and staying secure
Box File Request gives you a fast and secure way to request files and associated metadata from anyone. Learn how to use this feature and keep your data secure.
Zoom app minimum version update effective Feb 17
All UW–Madison Zoom accounts and individuals attending UW–Madison Zoom hosted meetings will be required to use version 5.8.6 or later.