The DoIT Help Desk offers free software services such as virus detection and removal and operating system re-installs. In addition, if you have a departmentally owned Apple or Dell computer that is in need of a hardware repair, we can facilitate a repair to one of our contract repair service vendors who are Dell and Apple warranty certified.
Provides flexible, reliable, cost-effective, high-quality enterprise technology support. Assists with technical support and provides management and security of end-user devices, applications, and related technology.
The Duo Multi-Factor Authentication (MFA) service provides secure access to all UW–Madison applications. Paired with the NetID login service, Duo MFA adds an extra layer of identity protection onto the NetID login.
Event Management and Monitoring service is responsible for the elevation of select monitored IT detected events into the Service Management system, WiscIT, from any event detector source.
Provides applications and systems architecture, design, engineering, and administration services to campus constituents with enterprise requirements.
In addition to technical expertise, enterprise system administration provides on-call support, monitoring and event management, 24/7 operations, incident response, and comprehensive IT service management.
DoIT is offering on-premise object storage utilizing the S3 protocol. S3 is an industry standard object storage service that offers industry-leading scalability, data availability, security, and performance.
Zoom is an enterprise cloud platform for video, voice, online meetings, screen sharing, chat and webinars. This enterprise web conferencing and distance learning application runs across mobile devices, desktops, telephones and room systems and includes access to the Zoom AI Companion.
Google Cloud Platform (GCP) is supported by UW Cloud Services, a CIO-sponsored initiative to deliver public cloud computing services to UW–Madison faculty, staff, and departments.
Help your event planner manage large meetings and events. Event Management Service provides access to scheduling, managing, and reporting of departmental room resources.
Send and receive faxes electronically through Microsoft 365 email.