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  1. Home
  2. User Services

User Services

User Services provides Help Desk support, computer repair, open computer lab support, technology-use consulting, departmental support and educationally discounted product purchasing.

Google Drive storage quotas now in effect

Posted on September 17, 2024

If you’re over the quota, your account is read-only. Here’s what to do.

Posted in Google Updates, IT News, Services & Tools Updates

Aug 2024 BigFix patch notes

Posted on August 19, 2024

Aug 20 is our monthly patch day. We will be applying various operating system and application updates to managed computers.

Posted in Departmental Tech Support

June 2024 BigFix patch notes

Posted on June 14, 2024

Jun 18 is our monthly patch day. We will be applying various operating system and application updates to managed computers.

Posted in Departmental Tech Support

May 2024 BigFix patch notes

Posted on May 20, 2024

May 21 is our monthly patch day. We will be applying various OS and application updates to managed computers.

Posted in Departmental Tech Support

Endpoint management service roadmap

Posted on May 10, 2024

An “endpoint” is a device that communicates back and forth with a network—including desktops, laptops, servers and smartphones. This project is critical to reducing threats to university networks. Learn about the many strides we’ve made since the fall 2020 kickoff.

Posted in Endpoint Management & Security ICYMI, Feature Update, IT News, Services & Tools Updates

Reshaping the Google Workspace service: office hours

Posted on March 19, 2024

Next session: Apr 9, 11am via Zoom. Have questions about managing storage in your Google My Drive or shared drive? Stop by office hours to talk with the project team.

Posted in Google Updates, IT News

Have questions about reducing your Google Drive storage? We can help!

Posted on December 5, 2023

Get the answers to 3 of our most frequently asked questions. Over the quota and still need to reduce your storage? See our linked resources for guidance on moving or deleting data.

Posted in Google Updates, IT News, Services & Tools Updates, Top Story

Windows 11 coming to DoIT contract partners

Posted on September 18, 2023

Over the next 2 years, the Division of Information Technology (DoIT) will upgrade contract partner computers to Windows 11. Learn more about the timeline and what to expect.

Posted in AIMS Transition, Departmental Tech Support, IT News

Should you use Google My Drive or shared drive? 5 things to consider

Posted on August 14, 2023

For some of us, losing data is our worst nightmare. Good news: Shared drives preserve your files. Check out 4 additional features that make shared drives an ideal option for collaborative work.

Posted in Google Updates, IT News, Services & Tools Updates

Google Workspace project page helps you stay up to date on changes

Posted on August 9, 2023

Changes to Google Workspace are underway. The project page is your go-to spot for details on what to expect—offering helpful links and updates to keep you in the loop.

Posted in Google Updates, IT News, Services & Tools Updates
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Need tech support? Visit DoIT Help Desk to get help with campus apps, logins, devices, or other IT issues.

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