15 minutes to read | Last updated June 26, 2017
This guide is designed to connect IT professionals at UW–Madison with the IT tools and resources you need to be successful on campus. Here are some resources that will help.
- Onboarding information for your new IT staff
Training for IT professionals
Development programs and classes, both online and in-person:
- Development programs
- Off-campus training for IT professionals through New Horizons and Directions
- Firewall training
- Authorized Agent Network Tool Suite (AANTS) online training
- Online training through Lynda.com
- WiscIT Powered by Cherwell Training
- JIRA training
- KnowledgeBase training — DoIT Help Desk staff can work directly with the groups that host their own KB spaces to provide admin and author training when requested.
Tools and best practices to secure your devices and desktops
- Systematic Endpoint Protection/Qradar
- Learn to use Identity Finder and access the console
- Secunia Corporate Software Inspector
- Symantec Antivirus Software
- Use WiscVPN for secure connections off campus
- Use Eduroam for secure connections on campus and other member organizations/universities
- Use Office 365 on your mobile devices
- Secure your devices before connecting to the network
- Secure your mobile device
- Guide for international travel
Cybersecurity tools for IT Professionals
- Security Baseline
- Network scanning services
- Symantec Endpoint Protection (SEP)
- Cybersecurity Strategic Plan (.pdf)
- UW–Madison Campus Firewall Service
- IBM BigFix (previously Tivoli Endpoint Manager) is an endpoint management solution that supports Windows, Mac OS X, and various Linux/Unix operating systems. Departments can purchase BigFix licenses from our campus contract with IBM and can use BigFix server infrastructure provided by the Office of Cybersecurity to manage their endpoints. For additional information, please email firstname.lastname@example.org.
- Network intrusions
- Identity Finder
- Network firewall configuration: AANTS is the Authorized Agent Network Tool Suite used to configure networking equipment. Authorized Agents are required to attend training before accessing the tools.
For purchasing outside of DoIT, refer to the general UW-Madison Purchasing Guidelines. Campus departments making purchases with DoIT can do so in several ways:
- DoIT Number: A departmental DoIT or “D” number containing account-specific funding information. Easy to set up and easy to use!
- Funding strings: Account-specific numbers that can be used if a DoIT number is not an option. Contact DoIT Billing for information.
- Purchase orders for non-UW–Madison departments, state agencies or other entities can be sent to: DoIT Billing, 1210 W. Dayton Street, Madison, WI 53706.
- Purchasing Card (ProCard): VISA card assigned to designated UW employees and tied to University funding. Please note: The University pays 3% processing fees on credit card transactions. Set up a free DoIT Number and use it instead of a ProCard to keep campus costs low.
Personal purchases at the DoIT Tech Store can be made by cash, personal check, credit card or Wiscard.
- IT policies
Dispose of computer equipment
- SWAP (Surplus With a Purpose): SWAP is a UW department responsible for redistributing surplus material back to the University or selling it directly to the public.
- DoIT Tech Store: The DoIT Tech Store recycles old personally-owned computing and electronics equipment.
- UW-Madison Office of Sustainability: By facilitating sustainability education and partnering with campus units to operate more sustainably, the office represents the realization of a shared vision for a sustainable campus.
IT groups and committees
IT Committees and Groups
Some IT committees and groups recommend policy and advise the administration on community needs or concerns, while others foster subject matter expertise and networking opportunities.
Governance is an important aspect of UW-Madison leadership and planning. Campus governance and advisory groups provide advice and guidance on various aspects of campus technology.
To better represent our core missions of teaching and learning, research, and service, UW-Madison’s IT community engages with a variety of organizations and user groups.
The UW-IT Mentoring community allows current and new UW-Madison employees to establish a relationship with a peer that will enhance your skills, knowledge, and experience. Enjoy the freedom to choose a mentor from anyone on campus.
- Information Technology Management Council (ITMC) considers information technology matters of common interest among UW institutions and addresses Systemwide issues.
- HIPAA local security coordinator — learn who the coordinators are in your unit.
- Seek out your UW-Madison Information Security Team (MIST) liaison.