Resources for IT staff

• Sample onboarding coordinator checklist
• New employee onboarding – supervisor’s resource
• Sample email: announcing a new employee
• New IT Staff guide

Development programs and classes, both online and in-person:

• Development programs
• Information & Technology Leadership Conference
• IT Professionals Conference
• Off-campus training for IT professionals through New Horizons and Directions
• Online training
• WiscIT training
• JIRA training
• KnowledgeBase training — DoIT Help Desk staff can also work directly with the groups that host their own KB spaces to provide admin and author training when requested.

• Learn to use Spirion (Identity Finder) and access the console
• Antivirus solutions for University-owned and personally owned devicese
• Use WiscVPN for secure connections off campus
• Use eduroam for secure connections on campus and other member organizations/universities
• Use Office 365 on your mobile devices
• Secure your devices before connecting to the network
• Guide for international travel

• Vulnerability scannng
• Antivirus solutions for University-owned and personally owned devices
• UW–Madison campus firewall service
• IBM BigFix is an endpoint management solution that supports Windows, Mac OS X, and various Linux/Unix operating systems. Departments can purchase BigFix licenses from our campus contract with IBM and can use BigFix server infrastructure provided by the Office of Cybersecurity to manage their endpoints. For additional information, please email cybersecurity@cio.wisc.edu.
• Report an incident to the Office of Cybersecurity
• Spirion (Identity Finder)

• Visit the Outages page for updates
• Sign up for WiscAlerts to receive communications about campus emergencies and other situations that impact campus operations.
• Visit Facilities Planning & Management for facilities issues.

For purchasing outside of DoIT, refer to UW–‍Madison Purchasing. Campus departments making purchases with DoIT can do so in several ways:

• DoIT Number: A departmental DoIT or “D” number containing account-specific funding information. Easy to set up and easy to use!
• Funding strings: Account-specific numbers that can be used if a DoIT number is not an option. Contact DoIT Billing for information.
• Purchase orders for non-UW–Madison departments, state agencies or other entities can be sent to: DoIT Billing, 1210 W. Dayton Street, Madison, WI 53706.
• Purchasing card (ProCard): VISA card assigned to designated UW employees and tied to University funding. Please note: The University pays 3% processing fees on credit card transactions. Set up a free DoIT Number and use it instead of a ProCard to keep campus costs low.

• Copyright infringement
• Electronic devices connected to the network policy
• IT compliance agreement
• Password policy
• Password standard
• UW–‍Madison web conferencing technology use policy
• Universities of Wisconsin acceptable use of information technology resources
• Additional campus IT Policies

Your school, college or division may have additional policies.

• SWAP (Surplus With a Purpose): SWAP is a UW department responsible for redistributing surplus material back to the University or selling it directly to the public.
• UW–‍Madison Office of Sustainability: By facilitating sustainability education and partnering with campus units to operate more sustainably, the office represents the realization of a shared vision for a sustainable campus.

IT committees and groups
Some IT committees and groups recommend policy and advise the administration on community needs or concerns, while others foster subject matter expertise and networking opportunities.

Governance
Governance is an important aspect of UW–‍Madison leadership and planning. Campus governance and advisory groups provide advice and guidance on various aspects of campus technology.

User groups
To better represent our core missions of teaching and learning, research, and service, UW–‍Madison’s IT community engages with a variety of organizations and user groups.

Mentoring
The UW-IT Mentoring community allows current and new UW–‍Madison employees to establish a relationship with a peer that will enhance your skills, knowledge, and experience. Enjoy the freedom to choose a mentor from anyone on campus.

Others

• Information Technology Management Council (ITMC) considers information technology matters of common interest among UW institutions and addresses Systemwide issues.
• HIPAA local security coordinator — learn who the coordinators are in your unit.
• Seek out your UW–‍Madison Information Security Team (MIST) liaison.