UW–⁠Madison Information Technology

Connecting & supporting our digital campus
Moving IT Forward: Insights from the 2025 CIO Listening Sessions

IT community shares vision for UW’s technology future

A new report presents insights from hundreds of verbal and written comments shared by university IT professionals during during listening sessions with UW–‍Madison’s Chief Information Officer last fall.

Services

The most frequently viewed service pages for the calendar year to date, ordered by number of views per Google Analytics.

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News

IT never sleeps. There’s always news to share. Here’s the latest from our digital campus and beyond.

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Workshop: Building Better Research Software in R

Join research computing colleagues to discover the value of software development for researchers with this hands-on workshop. March 30 to April 2 at the Discovery Building.

10th Anniversary IT Professionals Conference. Brought to you by and for IT Professionals at UW–Madison.

Submit your proposal for the 2026 IT Professionals Conference

Have you solved a tricky problem with a creative solution? Implemented an innovative new tool or process? Share your insights with colleagues across campus. Deadline: Mar 27 at 5pm.

A group of teens standing against a wall using their phones.

How to reactivate Duo on a new phone if you drop it in the ocean (or Lake Mendota)

Accidents happen — whether you plan to be near or far this spring break. Find out how to reactivate Duo on a new device. And it’s always a good idea to generate a list of backup codes, just in case.

Laptop and smartphone showing NetID login prompt. DUO logo.

Update your Duo Mobile app by March 31

Older versions of the Duo Mobile app will not work for NetID login anymore after March 31. Update your app to ensure you keep access to essential university systems like email, Canvas, Zoom, timesheets and VPN.

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Virtual Office Hours with CIO Didier Contis

Fridays, 9:15am via Zoom. Unscripted conversations with our Chief Information Officer.

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Smart Access 2026 priorities: device compliance & log management

Smart Access is moving from evaluation to execution with two initial priorities for 2026: device compliance and log management.

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InfoLabs: Equipment checkout made easy

In a crunch and need a laptop? Or maybe you need a ring light or video camera for an upcoming class assignment. Take advantage of the InfoLabs equipment checkout service.

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Help Desk hours for spring break

The DoIT Help Desk has reduced hours over UW–‍Madison’s spring recess. Please make note of these changes — and enjoy your break!

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FREE webinars from EDUCAUSE

Upcoming higher ed and technology topics include digital accessibility tools; identity verification and fraud services; and the strategic era of data and analytics.

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Workshop: Enabling research while meeting federal requirements for compliance

Involved in research under a Department of Defense contract? Join this scoping workshop to discuss the new mandatory federal cybersecurity certification program and its impact on universities. March 31 at Morgridge Hall.

Notes from the CIO with an image of Didier Contis speaking with UW employees

What last fall’s listening sessions showed me

A message from Chief Information Officer Didier Contis: The CIO Listening Sessions gave me a lot of things: candid feedback, a clearer sense of our challenges and genuine confidence in our community of IT professionals. I’m grateful for all of it.

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Learn@UW Newsletter, week of Mar 13

What’s happening Top Hat – Release note highlights Top Hat is expecting to deliver several upgrades and improvements in coming weeks: Video Questions – This new assessment type …

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